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Wisconsin
Michigan
Ohio
Indiana

Responsibilities

Work with students to resolve issues such as inappropriate or bad behavior, poor academic performance, non-compliance with program or host family rules, homesickness, etc.
Coach students over the phone, via email, text, zoom, and/or in-person at a minimum of once every two weeks.
Work closely with host family members, local coordinators, and school officials to collect accurate information and documentation.
Offer advice and resolve issues while maintaining our organization’s policies.
Exercise good judgment and confidentiality while using a cooperative approach to problem-solving.
Answer calls from the Emergency Line outside of office hours on evenings and weekends. You are the first responder to the emergency phone line.

Respond personally to information request forms completed by interested students, and continue to follow up on them via email and by phone.
Discuss program details with potential participants and their family members to determine student eligibility.
Interview students and home/host families to assess eligibility in the program based on maturity and expectations.
Liaison between exchange schools and students to transmit all necessary documents and processes to prepare for students’ exchange.
Build relationships with school officials – stay in constant communication with all schools we are working with.
Be aware of each school’s requirements and policies regarding student credits, policies, and lunch programs.
Run criminal background checks on everyone living in the home over the age of 18
Facilitate student transportation to and from their host family
Facilitate student orientation with their host family: address house rules, medical considerations, and food restrictions.
student arrives.
Respond to LCs/host families/schools regarding any problems, concerns, or needed documentation on students
Talk to the host families, area LCs and students to get a complete perspective of the problems

Application

Please provide answers to the questions below and upload your resume. If you are chosen to be a candidate for the position, someone from AYLX will reach out to schedule an interview.